The Spin and Win Loyalty Program

At Spin and Win we pride ourselves on giving more than other sites; so to improve your experience we have our very own Loyalty Club. Take a look at the sections below to see the benefits on offer and find out how to get them!

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Become a VIP

At Spin and Win, we shower our VIP players with special bonuses, promotions, events and gifts, making sure you receive the best possible treatment on a daily basis! Our dedication to our players and the nature of our VIP Managers guarantees that you receive a gaming experience like no other. So play now at Spin and Win as we review all accounts weekly and look forward to inviting you to join our exclusive VIP Club, or send us proof of your current VIP status elsewhere and we will review you for immediate access to our VIP program!

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You can expect to receive daily bonus offers and promotions when you are a VIP player at Spin and Win. We offer reduced wagering requirements and just 24 hour processing time for withdrawals for our most prestigious VIP levels, all as part of our indulgent, bespoke service. Got your eye on something special? Just let our friendly and attentive VIP staff know what your heart desires and we will aim to make your dreams a reality, when you become a VIP player at Spin and Win. T&C's apply

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Exclusive VIP Promotions

At Spin and Win we pride ourselves on giving you more than other sites; so to improve your experience we have exclusive VIP promotions! You'll also gain access to your very own personal VIP Manager, who is dedicated to making your time with us very special indeed. Emerald and Elite Diamond level players are also entitled to a daily CashBack that will always ensure you have something extra to play the very next day – what’s not to like?

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Contact Us

[email protected] (for all account-related queries)

[email protected] (for all promotion-related queries)
Once VIP status is achieved, you will be able to contact your VIP Manager via Mobile, SMS, Whatsapp & Personal Email

Please visit our main Support page for more details.

Terms and Conditions

1. Entry into Ruby, Emerald or Elite Diamond class is generally by invitation only but you can apply for this upgrade through emailing this address: [email protected] with your username and proof of VIP status elsewhere and your account will be personally reviewed by one of our Loyalty Team. To ensure you are able to receive invitations into the three highest levels, please ensure both your email and contact phone-number (if indeed you wish to be contacted via phone) is correct within the ‘My Details’ page of My Account (when logged in).

2. At Spin and Win we only downgrade a member to a lower class in the following circumstances: a) If any Ruby, Emerald or Elite Diamond account is unable to sustain the same level of play which saw them invited into that class b) Has not produced the monthly average activity within their specified class for more than one month. c) If an account has been dormant for more than 90 days or d) if we believe a member has purposefully tried to take advantage of our games, promotions or goodwill and, in any such case, the member will be moved to our ‘red class’ level which disqualifies them from any promotions. If you are involved in such an event you have the right to appeal through emailing [email protected] stating your username and the reason you should be exempted from the downgrade.

3. Management reserves the right to withdraw or amend this scheme or any of its offers at any time and without prior notice. The decision of the management team is final and no correspondence will be entered into.

4. All upgrades and downgrades are subject to management's discretion

5. This Loyalty Scheme is only valid for active real money accounts on

6. After you have made your first successful deposit you will automatically become a Bronze player. This allows you to participate in our general weekly

promotions which include regular and one-off offers. All of our weekly offers are subject to a combination of their own and our General Promotion Terms and Conditions so please see the individual promotional pages for further details.

7. As soon as you have made your second deposit, you will be upgraded to our Silver Class. Keep depositing and playing further, and you may move into our Gold Class.

8. Withdrawal pending period times are defined according to player class, however exceptions apply depending on the time of request. Your withdrawal will remain pending until the processing phase, which starts at 03:55 am GMT from Monday to Friday. Any requests after 03:55 am will be allocated the following working day.

9. It then takes between 3-5 working days to reflect on your account depending on your bank.

10. General Promotional terms and conditions apply