Customer service is our number one priority and we’re committed to providing you with the very best experience.
Get in touch with our amazing team via Live Chat, where our customer champions will be on hand to deal with your queries seven days a week.
You can also contact us by email 24/7, however, as our Teams are currently dealing with a large number of contacts, we would like to take a moment to remind you of the various ways that you can take control of your account yourself, to continue to enjoy playing on our site!
We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing. You can apply these to your account by following these steps:
• Log into your account
• At the top, right hand corner of your screen, you will see a shield icon with a tick on it
• Click on the shield icon and select the responsible gambling tool that is appropriate for you
• Follow the steps to apply this tool to your account
You can speak to us on Live Chat anytime by clicking 'Chat with an expert' in the bottom right-hand corner of your screen.
You can call us on 0808 238 6061 from 8:00 am to 8:00 pm.
You can view our most Frequently Asked Questions here