Need Help?

Due to the ongoing COVID-19 global pandemic, we have had to make a small change to our customer service hours. We are doing this to ensure the health and safety of our staff, whilst making sure we continue to provide the support you need.


You can now contact our Customer Support team by phone or via Live Chat any time between the hours of 3am and midnight, 7 days a week. Just click the Support link on the side of the screen to launch a chat.

You can also still contact us via email 24/7, but please be aware it may take a little longer than usual to receive a reply.

Don’t forget:

You may be able to find an answer to your query in our FAQs, so make sure you check there first

Want to Take a Break or Self-Exclude? You can still do this online: go to the Responsible Gaming tab in My Account and select the length of time you wish to close your account for

You can limit the amount you can deposit every day/week/month by setting Deposit Limits in the cashier.

Email us

For all account-related queries - [email protected]om 

For all promotion-related queries - [email protected] 

For all VIP-related queries - [email protected]